Simon has been very helpful and gave a very accurate handover, thank you!

Just wanted to send you a quick email to provide you some feedback on the recent experience I've had with Freedom Pools. I don't usually write emails praising suppliers, however I feel its justified as the experience from start to finish was on time and most of all, very professional.

Yourself as the sales person to come...

 I wish to express my sincere thanks for your help and advice during the recent incident we had with our pool. As explained our pool was the first Freedom pool ever built in “two tone” gel cost and the owner of Freedom Pools flew over from Western Australia to see the outcome and as a result the colour scheme was added to the...

A huge thank you to Freedom Pools for making our first time at buying and installing a pool a pleasure.
From beginning of install to hand over of pool was only two weeks. We still have some work to do to finish off thes area...but could have not asked for a better pool company to deal with!!

I was really rapt with the job Mal and the boys did. They were very helpful all the way through.

Freedom Pools have been nothing but helpful and obliging with every request even after installation. Nothing is ever too difficult! The team who installed our pool weren't perfect but worked well together and achieved a fantastic outcome. We couldn't have asked for anything better. Thanks guys!

Many thanks to the whole team including Mark, Oriana, Ben & Gary. We are very happy with the whole procedure and the final result. 

We would like to inform you that it has been an absolute pleasure to deal with your Company during the installation and completion of our pool. From meeting the rep at the Exhibition to the hand over of our pool it has all been of the highest standard and each contractor has taken the time to explain the process and made everything seem so...

Ben is fantastic, he did a great job.

We have been customers of yours for the past few of months, with the installation of the Executive 8 at 2 Alan St Gumeracha during June 2011.

May I please pass on our sincere thanks for your professional quality workmanship and service – from obtaining the original quote through to post-installation. Good service is hard to...

I have just returned from a 6 week exercise with the Australia Army to find a beautiful swimming pool in my backyard. I would like to take this opportunity to thank you. In a time of turmoil (i.e. the fire!), your company has exceeded all of my expectations. The competency, professionalism, and friendliness of all of you staff from the labourers...

I was very impressed with the pool installation. All the guys were great from those who dug the hole and finalised the pool to the plumbers, crane drivers and traffic control. They all delivered a very professional service, were friendly and great to deal with and knew exactly what they were doing and worked very well as a team.

Very helpful & friendly 

The pool looks fantastic, apart from a few hiccups, the final product is to a high standard.

Our service man, Chris Kopp, went out to the property yesterday and solved a problem with this clients pool, which has been daunting him for some time.

Darren, just rang in to say how impressed he was with Freedom Pools and the after service. He says Chris was absolutely outstanding and brilliant in his manner and professionalism,...

Our pool has now been completed!

A very big thank you for assisting us in the process of choosing the right pool for our home.

From our initial discussions, right through to the installation of the pool, we knew exactly what to expect at each stage and each stage was executed without fault from your recommended...

We wish to thank you for our wonderful pool. We have spent many hours in it and look forward to summer when we will no doubt spend many more days relaxing. Our whole experience with Freedom Pools has been very positive. All contractors involved in the construction of the pool were friendly and took pride in their work which was always needed...

Chris has done a lovely job!

We just wanted to write a short note to let you know how pleased we have been with your work. Your staff, especially Ray, was very knowledgeable and patient, particularly in keeping us informed and aware of our requirements. The entire process, from the decision making, to the building phase, was handled very professionally. The job was started...

Just wanted to say thank you once again for the photo – all is looking good for the landscaping of my pool. It’s looking stunning.

However I would like to pass onto Gary a really big thank you for all he has done to try to rectify the problem with the chlorine and the water for the pool. The landscaping without being...

Freedom did such an professional job. 

our experience with Freedom Pools to date has been exceptional. The different teams throughout the installation have all gone about their tasks really professionally and had minimal impact on our family. They've all been friendly and given us there time when we've asked questions. We have heard of some nightmare stories regarding pools...

Hello David, just a quick note to tell you how happy we have been with the service and your team has provided to us in the installation of our new vice president pool.

The bobcat driver was incredibly friendly and efficient. Did a fantastic and precise job while being friendly and knowledgeable about the job being done. the pool...

We’ve just had our new concrete pool completed by Arnold and his team and we are so happy with the pool and our backyard.   Before the pool was installed, most of our backyard was unusable due to it not being level.  Arnold talked us through our options at the beginning and was so patient when we took a while to decide on...

Thank you for the lovely pool, your contractors did a great job, we were very impressed with the seed and quality of their work, particular thanks to the 3 men who dug out the pool – they impressed me with the way they tidied up behind themselves – as much as it is possible on a “building site”!

After...

I am writing to let you know how impressed we were with the service we received from everyone involved in the instillation of our swimming pool, from yourself right through to the final cleaner.

Every person we dealt with was prompt, friendly, informative, helpful, also neat and considerate with regard to our property.

Just a short note to you and Peter (supervisor) and all your team to let you know how impressed we are with Freedom Pools.

We are thrilled with our pool and have been extremely pleased with the whole buying and instillation process. We are so grateful to you that you turned the tragedy of your factory fire to our advantage and...

We would like to take this opportunity to thank everyone involved with our new pool from Richard at the sales office, Russell and his team of diggers, Steve on handover, the electricians,bullnosers and all the staff who we dealt with over the phone at the office.

Everyone we have dealt with has been very helpful and pleasant and...

Hi Oriana,

I would like to  take this opportunity to formally thank Freedom pools for their professionalism and service throughout our whole pool installation process. From the sales member, Ray - putting up with our constant questions and amendments, through to scheduling and installation Oriana - always available to answer...

I must say that the experience that I have had had from the initial contact with you and then your site visit and all contact since has been outstanding. Your knowledge and advice is very professional. The installers and All your contractors including Dave at handover, Brian & Adam from Variety Landscape, Nick from Sunline Pool Fencing are...

Thankyou for a excellent & helpful job, Cheers!

Thanks for your help on Sunday 6/1 when we dropped into the show room. Mark spoke to Gary in your service department on Monday. Gary was able to sort out the pump problem in a matter of minutes over the phone. Your after service is really appreciated by us. 

Just wanted to let you know the guys did a great job today. Very helpful and professional. 

We would like to applaud your company for outstanding service. This is our fourth pool, the first with your company. The product and service we received from your company is far beyond that of any other pool company we have dealt with. From Richard Peppler in Sales to the installers, crane operator, electrician and the handover person. We would...

We just wanted to let you know as a matter of courtesy that Russell and Craig have just finished the first stage of our pool install.

We would like to make a specific mention and thank Craig & Russell for the hard work and commitment today during this process.

They have been exceptional start to finish and so...

Just wanted to say that every person that has been out to our place so far, or we have talked to on the phone, has been 200% friendly and helpful!! Its Enlightening! 

Ben has been fantastic, he is a credit to your company!

Steve has been a pleasure to deal with. He always turns up when he says he will and is very good at explaining the processes. 

I am writing to thank you for the service provided in installing our pool at Moonta Bay.

I must say that the service has been nothing short of excellent. From Peter Jobber, Mark and the boys to the tireless rock breaker that came up from town for a job he thought to take a couple of hours went well into the next day, I want you to...

very happy with the work done and helpful attitude. 

I am writing to provide some feedback on the installation of my pool by your company.  I went with Freedom Pools for two reasons, the first being that your company was recommended to me by a friend and secondly because your quote was reasonable.  I am pleased to say that I made the right choice as I have had nothing but good...

Great handover thanks!

I am so happy with my new pool I thought I should write to tell you and to thank you for your help.

Most of my family have made special visits to see me and the pool, and those who live too far away have all received photos of my new gorgeous outdoor living area and they all love it; my Murray Bridge friends are all waiting for an...

Just a quick note to thank you for your ongoing phone support. Your advice has been greatly valued and I just wanted to thank you for your interminable patience in answering my barrage of questions and for solving our numerous teething problems.

A big thanks for arranging the warranty replacement of our broken filter controller...

Our job is complete now and we just want to thank everyone at Freedom Pools for your professionalism and your contact with us through the whole process was extremely good and a special thank you to Rob Evans who went above and beyond the call of duty for us.

Helpful, Friendly, Polite & Pleasant. Thank you Dave & Tom 

I am writing to say thank you for building our new pool. It has turned out well and we are looking forward to a hot summer.

I would particularly like to thank Simon Long who took care of things during construction. He was very helpful at all stages of the project. Unlike many in the building industry, Simon returns phone calls!

We just had our new pool installed and it's fabulous. Better than we expected and finished off beautifully. Everyone involved in the build were fantastic. Friendly, professional and were happy to go the extra mile to turn a good job into a great one. Thank you to everyone involved! We are so glad we chose Freedom Pools. Congrats to...

To all the staff at Freedom Pools that were involved in installing our pool, we wanted to let you know that you did a terrific job. We are so happy with the outcome.

Firstly, Rob Evans the sales consultant is very helpful, his advice and good service will be remembered. The crew that came to install the swimming pool were spot on....

I just wanted to forward you an email to say "Thanks" for sorting out our pool so quickly. Its nice to know that there are still businesses that pride themselves on good workmanship and fix problem promptly and politely. You were a pleasure to deal with in my time of stress. we decided to purchase again from Freedom after great...

Thank you very much for your very good work to date. If you continue like that, I am willing to write a very positive reference letter for your company, since you seem to be doing the right thing in an industry of questionable reputation.

I would like thank Freedom Pools for the outstanding job you have done in installing our pool. Your company was nothing but professional from day one to completion. We had thought about putting a pool in for some time and nearly didn’t do it due to horror stories we have heard from
other people who had pools installed, be it turn...

We thought you’d like to see Ryan in his pool this summer! What a change to our garden from this time last year. Ryan is just loving every minute of his pool. Thank you again from our heart.

Fondest wishes to the team for 2009

We have recently purchased a Freedom Pool through Holiday Coast Pools at Coffs Harbour.
Firstly the quality of the pool was very good but I what to say how great the service was from all the staff at Holiday Coast Pools from the time we went in to inquire to the completion of the pool.
After deciding on the type and...

Thanks so much for a wonderful pool. The service we have received from yourselves and your contractors has been great, especially your pool cleaning contractor who was very patient when explaining how everything worked.
 

We have just had a Freedom pool installed and i am very happy with the whole job. On the day of the dig, the crew turned up on time and was very friendly. The shell and water went in with no problems at all. There was a slight delay in progress from when the shell went in to when the bond beam was installed, but from start to finish the job was...

We have just had a Freedom pool installed and i am very happy with the whole job. On the day of the dig, the crew turned up on time and was very friendly. The shell and water went in with no problems at all. There was a slight delay in progress from when the shell went in to when the bond beam was installed, but from start to finish the job was...

We would like to thank you for your kind generosity and help with installing our pool. As some of you may know we have had nothing but tragedy over the last few years. Our daughter Brittany was diagnosed with cancer for a second time in 2011 and after a long battle passed away in January this year. I know you guys did your best to get the pool...

We have now had our new concrete pool for two years and my family, friends and I have got lots of enjoyment out of it so far. I would like to thank you for the professional way the company sold, built and handed it over to me.

When we received quotes, yours was in the lower end in pricing, but all spelled out in detail. We heard...

Thank you and your team for the professionalism in installing our pool. A good experience all round.