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Customer reviews

Testimonials from our satisfied customers provide valuable word of mouth evidence that Freedom Pools is a company you can trust. Over more than 40 years we are proud to have served more than 100,000 customers. Here you can browse the personal experiences of just a few of them.

Manufacturing award winning
fibreglass swimming pools for over 40 years

  • Freedom Pools - 40 years industry leaders since 1974
  • life time structural warranty
  • Australian made and owned business
  • award winning swimming pools

WHAT OUR CUSTOMERS SAY

Walter

We have now had our new concrete pool for two years and my family, friends and I have got lots of enjoyment out of it so far. I would like to thank you for the professional way the company sold, built and handed it over to me. When we received quotes, yours was in the lower end in pricing, but...

South Australia

Nolan

Great handover thanks!

Serpentine Western Australia

Mar and Lisa

Just wanted to let you know the guys did a great job today. Very helpful and professional. 

Bassadean Western Australia

Sharon and Murray

To all the staff at Freedom Pools that were involved in installing our pool, we wanted to let you know that you did a terrific job. We are so happy with the outcome. Firstly, Rob Evans the sales consultant is very helpful, his advice and good service will be remembered. The crew that came to...

The Vines Western Australia

Ken

I must say that the experience that I have had had from the initial contact with you and then your site visit and all contact since has been outstanding. Your knowledge and advice is very professional. The installers and All your contractors including Dave at handover, Brian & Adam from...

Ellenbrook Western Australia

Jodie Scott

Hi Oriana, I would like to  take this opportunity to formally thank Freedom pools for their professionalism and service throughout our whole pool installation process. From the sales member, Ray - putting up with our constant questions and amendments, through to scheduling and installation...

Stirling Western Australia

Matthew

Just wanted to say that every person that has been out to our place so far, or we have talked to on the phone, has been 200% friendly and helpful!! Its Enlightening! 

Bicton Western Australia

Ericson

Our service man, Chris Kopp, went out to the property yesterday and solved a problem with this clients pool, which has been daunting him for some time. Darren, just rang in to say how impressed he was with Freedom Pools and the after service. He says Chris was absolutely outstanding and...

York Western Australia

Garry and Sharon

Our pool has now been completed! A very big thank you for assisting us in the process of choosing the right pool for our home. From our initial discussions, right through to the installation of the pool, we knew exactly what to expect at each stage and each stage was executed without fault from...

Burns Beach Western Australia

Jan and Chris

Thank you for the lovely pool, your contractors did a great job, we were very impressed with the seed and quality of their work, particular thanks to the 3 men who dug out the pool – they impressed me with the way they tidied up behind themselves – as much as it is possible on a...

Adelaide South Australia

Jeremy and Pam

Just a short note to you and Peter (supervisor) and all your team to let you know how impressed we are with Freedom Pools. We are thrilled with our pool and have been extremely pleased with the whole buying and instillation process. We are so grateful to you that you turned the tragedy of your...

Goolwa South Australia

Piggott

Our job is complete now and we just want to thank everyone at Freedom Pools for your professionalism and your contact with us through the whole process was extremely good and a special thank you to Rob Evans who went above and beyond the call of duty for us.

Woodvale Western Australia

Ian Sone and Deb Martin

Hello David, just a quick note to tell you how happy we have been with the service and your team has provided to us in the installation of our new vice president pool. The bobcat driver was incredibly friendly and efficient. Did a fantastic and precise job while being friendly and knowledgeable...

Canning Vale Western Australia

The Robinson Family

Thanks so much for a wonderful pool. The service we have received from yourselves and your contractors has been great, especially your pool cleaning contractor who was very patient when explaining how everything worked.  

South Australia

The Evans Family

I would like thank Freedom Pools for the outstanding job you have done in installing our pool. Your company was nothing but professional from day one to completion. We had thought about putting a pool in for some time and nearly didn’t do it due to horror stories we have heard from other...

Western Australia

Bec

Freedom Pools have been nothing but helpful and obliging with every request even after installation. Nothing is ever too difficult! The team who installed our pool weren't perfect but worked well together and achieved a fantastic outcome. We couldn't have asked for anything better. Thanks...

Queensland

Cousins

Ben is fantastic, he did a great job.

Byford Western Australia

Lamport

Thankyou for a excellent & helpful job, Cheers!

Ballajura Western Australia

Lisa

Thanks for your help on Sunday 6/1 when we dropped into the show room. Mark spoke to Gary in your service department on Monday. Gary was able to sort out the pump problem in a matter of minutes over the phone. Your after service is really appreciated by us. 

Shenton Park Western Australia

The Frith Family

We thought you’d like to see Ryan in his pool this summer! What a change to our garden from this time last year. Ryan is just loving every minute of his pool. Thank you again from our heart. Fondest wishes to the team for 2009

South Australia

Helen

Just wanted to say thank you once again for the photo – all is looking good for the landscaping of my pool. It’s looking stunning. However I would like to pass onto Gary a really big thank you for all he has done to try to rectify the problem with the chlorine and the water for the...

South Australia

Mike

Steve has been a pleasure to deal with. He always turns up when he says he will and is very good at explaining the processes. 

Duncraig Western Australia

Tim

We have just had a Freedom pool installed and i am very happy with the whole job. On the day of the dig, the crew turned up on time and was very friendly. The shell and water went in with no problems at all. There was a slight delay in progress from when the shell went in to when the bond beam...

Queensland

Simone

I just wanted to forward you an email to say "Thanks" for sorting out our pool so quickly. Its nice to know that there are still businesses that pride themselves on good workmanship and fix problem promptly and politely. You were a pleasure to deal with in my time of stress. we decided...

Southern River Western Australia

Mark and Julie

We would like to applaud your company for outstanding service. This is our fourth pool, the first with your company. The product and service we received from your company is far beyond that of any other pool company we have dealt with. From Richard Peppler in Sales to the installers, crane...

The Vines Western Australia

Gary and Julie

We wish to thank you for our wonderful pool. We have spent many hours in it and look forward to summer when we will no doubt spend many more days relaxing. Our whole experience with Freedom Pools has been very positive. All contractors involved in the construction of the pool were friendly and...

South Australia

Alex

 I wish to express my sincere thanks for your help and advice during the recent incident we had with our pool. As explained our pool was the first Freedom pool ever built in “two tone” gel cost and the owner of Freedom Pools flew over from Western Australia to see the outcome and...

Wynn Vale South Australia

Tim

We have just had a Freedom pool installed and i am very happy with the whole job. On the day of the dig, the crew turned up on time and was very friendly. The shell and water went in with no problems at all. There was a slight delay in progress from when the shell went in to when the bond beam...

Springwood Queensland

Andrew

I was really rapt with the job Mal and the boys did. They were very helpful all the way through.

Harrisdale Western Australia

Ian

Freedom did such an professional job. 

Thornlie Western Australia

Newman

very happy with the work done and helpful attitude. 

Secret Harbour Western Australia

Pauline

I am so happy with my new pool I thought I should write to tell you and to thank you for your help. Most of my family have made special visits to see me and the pool, and those who live too far away have all received photos of my new gorgeous outdoor living area and they all love it; my Murray...

Murray Bridge South Australia

Alexis Williams

A huge thank you to Freedom Pools for making our first time at buying and installing a pool a pleasure. From beginning of install to hand over of pool was only two weeks. We still have some work to do to finish off thes area...but could have not asked for a better pool company to deal with!!

Cockburn Western Australia

Warrick

Thank you and your team for the professionalism in installing our pool. A good experience all round.

Lakelands Western Australia

Janet and Gus

I am writing to let you know how impressed we were with the service we received from everyone involved in the instillation of our swimming pool, from yourself right through to the final cleaner. Every person we dealt with was prompt, friendly, informative, helpful, also neat and considerate with...

Parafield Gardens South Australia

Edwin

The pool looks fantastic, apart from a few hiccups, the final product is to a high standard.

Kardinya Western Australia

McPherson

Ben has been fantastic, he is a credit to your company!

Mt Claremont Western Australia

Barry and Linda

We would like to inform you that it has been an absolute pleasure to deal with your Company during the installation and completion of our pool. From meeting the rep at the Exhibition to the hand over of our pool it has all been of the highest standard and each contractor has taken the time to...

Western Australia

Stephan

Thank you very much for your very good work to date. If you continue like that, I am willing to write a very positive reference letter for your company, since you seem to be doing the right thing in an industry of questionable reputation.

North Adelaide South Australia

Dale and Louise

We have been customers of yours for the past few of months, with the installation of the Executive 8 at 2 Alan St Gumeracha during June 2011. May I please pass on our sincere thanks for your professional quality workmanship and service – from obtaining the original quote through to post...

Gumeracha South Australia

Dianne

I was very impressed with the pool installation. All the guys were great from those who dug the hole and finalised the pool to the plumbers, crane drivers and traffic control. They all delivered a very professional service, were friendly and great to deal with and knew exactly what they were...

Dianella Western Australia

Brian

Many thanks to the whole team including Mark, Oriana, Ben & Gary. We are very happy with the whole procedure and the final result. 

Halls Head Western Australia

Jess and Victoria

We would like to take this opportunity to thank everyone involved with our new pool from Richard at the sales office, Russell and his team of diggers, Steve on handover, the electricians,bullnosers and all the staff who we dealt with over the phone at the office. Everyone we have dealt with has...

Mindaree Western Australia

Harbron

Chris has done a lovely job!

Byford Western Australia

Mike and Liz

I am writing to thank you for the service provided in installing our pool at Moonta Bay. I must say that the service has been nothing short of excellent. From Peter Jobber, Mark and the boys to the tireless rock breaker that came up from town for a job he thought to take a couple of hours went...

Moonta Bay South Australia

The Roberts Family

We have recently purchased a Freedom Pool through Holiday Coast Pools at Coffs Harbour.Firstly the quality of the pool was very good but I what to say how great the service was from all the staff at Holiday Coast Pools from the time we went in to inquire to the completion of the...

New South Wales

Phil and Kay

Just a quick note to thank you for your ongoing phone support. Your advice has been greatly valued and I just wanted to thank you for your interminable patience in answering my barrage of questions and for solving our numerous teething problems. A big thanks for arranging the warranty...

Wallaroo South Australia

Heidi and Russ

We just wanted to write a short note to let you know how pleased we have been with your work. Your staff, especially Ray, was very knowledgeable and patient, particularly in keeping us informed and aware of our requirements. The entire process, from the decision making, to the building phase, was...

Collinswood South Australia

Sandra Dudley-Branson

We just had our new pool installed and it's fabulous. Better than we expected and finished off beautifully. Everyone involved in the build were fantastic. Friendly, professional and were happy to go the extra mile to turn a good job into a great one. Thank you to everyone involved! We...

South Australia

Tom and Natasha

We would like to thank you for your kind generosity and help with installing our pool. As some of you may know we have had nothing but tragedy over the last few years. Our daughter Brittany was diagnosed with cancer for a second time in 2011 and after a long battle passed away in January this...

South Australia

Edwards

Very helpful & friendly 

Padbury Western Australia

Richard

Although I am a Brit (and we know absolutely nothing about swimming pools given our weather,) one can understand why the traditional "single piece" moulded pools have, historically, been avoided as they normally just look like glorified duck ponds propped up at the side of road...

Fontvieille Monaco International

David

I have just returned from a 6 week exercise with the Australia Army to find a beautiful swimming pool in my backyard. I would like to take this opportunity to thank you. In a time of turmoil (i.e. the fire!), your company has exceeded all of my expectations. The competency, professionalism, and...

Craimore Heights South Australia

Ian

our experience with Freedom Pools to date has been exceptional. The different teams throughout the installation have all gone about their tasks really professionally and had minimal impact on our family. They've all been friendly and given us there time when we've asked questions. We have...

Woodvale Western Australia

Proudfoot

Helpful, Friendly, Polite & Pleasant. Thank you Dave & Tom 

Parrguille Denmark Western Australia

Nick and Amanda

I am writing to provide some feedback on the installation of my pool by your company.  I went with Freedom Pools for two reasons, the first being that your company was recommended to me by a friend and secondly because your quote was reasonable.  I am pleased to say that I made the...

Tanunda Western Australia

Richard

I am writing to say thank you for building our new pool. It has turned out well and we are looking forward to a hot summer. I would particularly like to thank Simon Long who took care of things during construction. He was very helpful at all stages of the project. Unlike many in the building...

Wattle Park South Australia

Adam

Just wanted to send you a quick email to provide you some feedback on the recent experience I've had with Freedom Pools. I don't usually write emails praising suppliers, however I feel its justified as the experience from start to finish was on time and most of all, very professional...

Piara Waters Western Australia

Chelliah

Simon has been very helpful and gave a very accurate handover, thank you!

Baldivis Western Australia

Mark and Karen

We just wanted to let you know as a matter of courtesy that Russell and Craig have just finished the first stage of our pool install. We would like to make a specific mention and thank Craig & Russell for the hard work and commitment today during this process. They have been exceptional...

Carramar Western Australia